Privacy Policy
Effective Date: July 2026
Nicole Wijngaarden Coaching is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 2020 (New Zealand).
This Privacy Policy explains what information is collected, how it is used, how it is protected, and your rights regarding your personal information.
1. Who We Are
Nicole Wijngaarden Coaching provides coaching services, educational resources, guided meditations, workshops, digital products, and related wellbeing services.
Website: www.nicolewijngaarden.com
Email: nicole@nicolewijngaarden.com
Location: Wellington, New Zealand
2. Information We Collect
Depending on how you interact with this website or business, we may collect:
Information you provide directly
Name
Email address
Phone number
Booking information
Coaching intake information
Information shared during coaching sessions
Information submitted through contact forms
Feedback, testimonials, reviews, or enquiries
Information collected automatically
When you visit this website, certain information may be collected automatically, including:
IP address
Browser type
Device information
Pages visited
Time spent on the website
Website analytics data
This information helps improve website performance and user experience.
3. Why We Collect Your Information
We collect personal information to:
Respond to enquiries
Provide coaching services
Schedule and manage appointments
Process payments
Deliver digital products and resources
Improve website performance and services
Communicate important information relating to bookings or purchases
Comply with legal obligations
We only collect information that is reasonably necessary for these purposes.
4. Coaching Information
Information shared during coaching sessions is treated with care and respect.
Coaching records and session notes are kept confidential unless:
You provide consent for disclosure;
Disclosure is required by law; or
There is a serious and immediate risk to your safety or the safety of another person.
Coaching is not a regulated healthcare service and records are maintained solely for the purpose of providing coaching support and business administration.
5. Payments
Payments may be processed through third-party providers such as Stripe, PayPal, Squarespace Payments, or other secure payment platforms.
Nicole Wijngaarden Coaching does not store full credit card information.
Please refer to the relevant payment provider's privacy policy for information about how they manage payment data.
6. Website Analytics and Cookies
This website may use cookies and analytics tools to understand how visitors use the website and to improve website functionality.
Cookies may collect information such as:
Device type
Browser type
General location information
Website usage patterns
You may adjust your browser settings to refuse cookies, although some website functions may be affected.
7. Email Communications
If you contact Nicole Wijngaarden Coaching, your contact details may be retained for communication regarding your enquiry, booking, purchase, or ongoing services.
If you subscribe to future newsletters or updates, you may unsubscribe at any time using the unsubscribe link or by contacting us directly.
8. Storage and Security
Reasonable steps are taken to protect personal information from loss, misuse, unauthorised access, disclosure, or alteration.
Information may be stored using secure cloud-based systems, email platforms, scheduling systems, website providers, and business software used to operate the coaching practice.
While reasonable safeguards are used, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Sharing Information
Personal information will not be sold or rented to third parties.
Information may be shared only where necessary to:
Process payments
Operate the website
Deliver services
Meet legal obligations
Protect rights, safety, or property where required by law
Any third-party service providers engaged are expected to handle information appropriately and securely.
10. Accessing or Correcting Your Information
You may request access to personal information held about you and request corrections if you believe the information is inaccurate.
Requests can be made by contacting:
nicole@nicolewijngaarden.com
Reasonable verification of identity may be required before information is released.
11. Retention of Information
Personal information is retained only for as long as reasonably necessary to provide services, meet legal obligations, resolve disputes, and maintain business records.
When information is no longer required, it will be securely deleted or de-identified where practical.
12. Privacy Concerns
If you have concerns about how your information has been handled, please contact Nicole Wijngaarden Coaching first so that we can attempt to resolve the issue.
If you remain dissatisfied, you may contact the Office of the Privacy Commissioner of New Zealand.
13. Changes to This Policy
This Privacy Policy may be updated from time to time.
The latest version will always be available on this website.
Continued use of this website or services after changes are published constitutes acceptance of the updated policy.